October 28, 2021
  • 7:00 am Outstanding Professor Award Recipient’s Mic Drop Moment at Last Month’s Virtual Ceremony
  • 9:10 am Bookworms of the World Unite!
  • 7:46 pm Breaking News: All Students Living in Campus Housing Required to Receive COVID-19 Vaccine
  • 9:00 am CSUDH Esports Creates International Competition
  • 9:35 am Spring Commencement Ceremonies Get Brighter
  • 3:46 pm Breaking News: Spring Commencement Ceremonies Recieve Stadium Upgrade
  • 8:00 am Testing the Teachers (and All the Educators)
  • 9:30 am CSUDH Educators and School Employees, Vaccinated Next
  • 10:30 am For White People Only: Anti-Racism Workshop Addresses Racial Bias and Unity
  • 2:43 pm Greatness Personified: Remembering Kobe Bryant
  • 10:02 am Straight Down the Chimney and Into Your (Digital) Hands: Special Holiday Edition of The Bulletin!
  • 2:44 pm Did You Wake up Looking this Beautiful?
  • 11:43 am A Long History for University’s Newest Major
  • 5:15 pm Issue 5 of Bulletin Live! Collector’s Item! Worth its Weight in Digital Paper!
  • 4:06 pm Special Election Issue
  • 4:03 pm Three best Latinx Halloween & Horror Short Films available now on HBO Max
  • 9:49 am Issue 3 of CSUDH Bulletin Live if You Want It
  • 3:24 pm Hispanic Heritage Month Update
  • 2:00 pm South Bay Economic Forecast Goes Virtual
  • 3:52 pm BREAKING NEWS: Classes for Spring to be Online, CSU Chancellor Announces
  • 9:39 am “Strikes” and Solidarity
  • 8:30 am March Into History: Just 5 in 1970, CSUDH Growth Shaped by Historic Event
  • 8:30 am Will the Bulletin Make Today Tomorrow?
  • 9:04 am Different Neighborhoods Warrant Rubber Bullets or Traffic Control For Protesters
  • 5:07 pm STAFF EDITORIAL: Even Socially Distant, We All Have to Work Together
  • 5:47 pm Transcript of CSUDH President Parham’s Coronavirus Announcement
  • 10:46 am Cal State Long Beach Suspends Face-to-Face Classes; CSUDH Discussing Contingency Plans
  • 5:26 pm Things Black People Should be Able to Get Away with This Month
  • 10:25 am Latinx Students Need a Place to Call Home
  • 2:35 pm Will Time Run Out Before Funds for PEGS? [UPDATED]
  • 8:41 am Year of the Rat? What’s That?
  • 6:20 am Artist Who Gave Life to Death and Inspired Countless Others Gets His Due at Dominguez Hills
  • 5:16 pm Why I’m Rooting for Dr. Cornel West
  • 5:00 pm Under Fire from the Feds, Vaping’s Future is Cloudy
  • 3:28 pm We’re Going to Need a Bigger Boat; Tsunami 3.0 Hits Campus, Enrollment Swells
  • 4:48 pm University Weathering a Wave of New Students
  • 9:21 pm The Bulletin’s Public Records Request Offers Springboard to Launch Gender Equity Discussion at CSUDH
  • 4:27 pm Black is the New Black: Raising the Capital on the “B” Word
  • 10:53 am Guns Up for Arrest: Student advocacy group pushes for CSU No Gun Zones–Including the Police
  • 4:09 pm Staff Editorial: Words on the First
  • 8:42 pm Carson Mayor Blasts Media, Landmark Libel Case in Keynote Address
  • 9:27 am Free Speech Week Calendar of Events Update
  • 6:02 am Food for Thought: 40% of Students are Food Insecure
  • 3:12 pm Academic Senate Rejects CSU GE Task Force & Report
  • 3:06 pm Work To Be Done
  • 5:56 pm ASI Elections: What You Need to Know
  • 8:02 pm CSUDH President Parham Announces Cancer Diagnosis
  • 9:47 am CSUDH Art Professor’s 20-Year Journey Results in First Local Showing of Film
  • 9:13 pm Free Speech or Free Hate area?
  • 9:08 pm CSUDH’s Best & Brightest Shine at Student Research Day
  • 9:05 pm Academic Senate Approves Gender Equity Task Force
  • 12:37 pm When Dr. Davis speaks, Toros Pay Close Attention
  • 3:38 pm Investing in the Future: Dr. Thomas A. Parham Reflects on the Past Eight Months and Contemplates​ the University’s Future
  • 3:24 pm Green Olive to Open By End of Feb; Starbucks Not Until Fall
  • 3:20 pm Gov. Newsom’s Proposed Budget Hailed for Extensive Funding Increases
  • 3:08 pm Out of the Classroom: Labor and Community Organizing Course Aims to Teach Students How to Organize for Social Justice
  • 2:54 pm The Other Route in Professional Sports
  • 9:02 am Hail to the New Chief, CSUDH President Thomas Parham
  • 3:36 pm Career Center Holds Major/Minor Fair
  • 5:34 pm After Unexpected Delay, Undocumented Becomes More Intimate Theatrical Production
  • 1:30 pm What to Expect When You’re Expecting New Buildings
  • 3:57 pm Student-led efforts grant them win to remain online for next semester
  • 9:26 am Only 84% of students at CSUDH completed the new vaccination requirement
  • 4:34 pm Dominguez Channel odor Reaches CSUDH Making Campus Smell Bad
  • 9:21 am 10 movies and specials that get you in the spooky mood
  • 8:32 pm Students Should Have Options To Continue Online Classes

The Campus Library is currently open both online and in person, Monday-Fridays and a “Librarian Chat” available 24/7.

By Alex Avila, Staff Reporter

The ways the Leo F. Cain Library at CSUDH has been utilized by students before and after the pandemic lockdown are evident and are very distinct. This has led library staff to join efforts in trying to shift the perceptions students have of it and its resources. 

Before the pandemic, the majority of questions the library received were about directions and other simple inquiries rather than the services it provides. In a push to educate students on all the resources available, in the last month the library staff has been hosting a couple of workshops titled, “Library Resources for Student Researchers”,“Managing & Citing Sources with Zotero” and “Getting Started in Undergraduate Research.”

The library’s mission is to ”foster student success, scholarly research, and academic excellence through the provision of information resources; user-centered services and learning experiences,” as stated in its mission statement. The library also has a range of services from assisting with citations, renting books and research. However, it has not been used to its full capacity, a reality that is aligned and more vivid as students return to campus this fall. While the library is well equipped for academic purposes even before the pandemic many students would ask questions unrelated to the library’s true purpose.

According to Magaret Clarke, the Reference Services Coordinator at the CSUDH library, in fall 2019, the library recorded 5,023 questions, most of them dealing with giving students directions to a particular classroom or to the closest bathroom. 

“Where is X and where is the bathroom, which is one of the more common questions in libraries,” said Hannah Lee, the Discovery & Systems Librarian at CSUDH. “The majority of pre-pandemic, directional questions were asked in person. I think that people asking where to find a classroom or a specific location is more than fine in the library…but there are also other services we can provide. Libraries provide answers to the “why” and “how” of people’s questions.”

Out of the questions asked and recorded, plenty of students would use the library as a help box more than its intended use. Making the library’s resources primarily unused by the general public of students. “I always feel that the library is underutilized.” said Lee. 

Lee also believes funding plays a factor in how they can reach students and how students are aware of their resources. “In order to best serve a library we need to have enough funding and space and a shift in how people understand the library,” said Lee. 

She notes that the resources that the library provides students may not be known to everyone, but wants students to take advantage of them. 

“The information is there, accessing good information is hard and costs money, ” she said. 

As the majority of students remain in an online setting this semester, there are many more questions that are academically related that are referred to the library and its staff . 

After the pandemic, students and faculty were instructed to stay home and quarantine. However, the library was still open online and available for assistance. With fewer students on campus this resulted in a significant decrease in directional questions.

During spring 2020, questions dropped to 2,924, and 66% of the chats at the Digital Research Help Desk were reference related, more than half of an increase over the fall semester of 2019. 

“Overall we have seen trends of increasing usage of our chat services during COVID as in-person services were not available,” said Clarke. The chat service is the way to connect with students and help them with finding the resources they need and their research. With more people being present on campus in spring 2021, the library staff expect an increase in the ways students will begin re-utilizing them. 



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