September 23, 2023
  • 12:08 pm Fall Convocation 2022: “The State of this University is Strong”
  • 9:37 pm Ogrin Brings the Thunder in Toros 12-3 rout; team plays for playoff championship tomorrow
  • 7:00 am Outstanding Professor Award Recipient’s Mic Drop Moment at Last Month’s Virtual Ceremony
  • 9:10 am Bookworms of the World Unite!
  • 7:46 pm Breaking News: All Students Living in Campus Housing Required to Receive COVID-19 Vaccine
  • 9:00 am CSUDH Esports Creates International Competition
  • 9:35 am Spring Commencement Ceremonies Get Brighter
  • 3:46 pm Breaking News: Spring Commencement Ceremonies Recieve Stadium Upgrade
  • 8:00 am Testing the Teachers (and All the Educators)
  • 9:30 am CSUDH Educators and School Employees, Vaccinated Next
  • 10:30 am For White People Only: Anti-Racism Workshop Addresses Racial Bias and Unity
  • 2:43 pm Greatness Personified: Remembering Kobe Bryant
  • 10:02 am Straight Down the Chimney and Into Your (Digital) Hands: Special Holiday Edition of The Bulletin!
  • 2:44 pm Did You Wake up Looking this Beautiful?
  • 11:43 am A Long History for University’s Newest Major
  • 5:15 pm Issue 5 of Bulletin Live! Collector’s Item! Worth its Weight in Digital Paper!
  • 4:06 pm Special Election Issue
  • 4:03 pm Three best Latinx Halloween & Horror Short Films available now on HBO Max
  • 9:49 am Issue 3 of CSUDH Bulletin Live if You Want It
  • 3:24 pm Hispanic Heritage Month Update
  • 2:00 pm South Bay Economic Forecast Goes Virtual
  • 3:52 pm BREAKING NEWS: Classes for Spring to be Online, CSU Chancellor Announces
  • 9:39 am “Strikes” and Solidarity
  • 8:30 am March Into History: Just 5 in 1970, CSUDH Growth Shaped by Historic Event
  • 8:30 am Will the Bulletin Make Today Tomorrow?
  • 9:04 am Different Neighborhoods Warrant Rubber Bullets or Traffic Control For Protesters
  • 5:07 pm STAFF EDITORIAL: Even Socially Distant, We All Have to Work Together
  • 5:47 pm Transcript of CSUDH President Parham’s Coronavirus Announcement
  • 10:46 am Cal State Long Beach Suspends Face-to-Face Classes; CSUDH Discussing Contingency Plans
  • 5:26 pm Things Black People Should be Able to Get Away with This Month
  • 10:25 am Latinx Students Need a Place to Call Home
  • 2:35 pm Will Time Run Out Before Funds for PEGS? [UPDATED]
  • 8:41 am Year of the Rat? What’s That?
  • 6:20 am Artist Who Gave Life to Death and Inspired Countless Others Gets His Due at Dominguez Hills
  • 5:16 pm Why I’m Rooting for Dr. Cornel West
  • 5:00 pm Under Fire from the Feds, Vaping’s Future is Cloudy
  • 3:28 pm We’re Going to Need a Bigger Boat; Tsunami 3.0 Hits Campus, Enrollment Swells
  • 4:48 pm University Weathering a Wave of New Students
  • 9:21 pm The Bulletin’s Public Records Request Offers Springboard to Launch Gender Equity Discussion at CSUDH
  • 4:27 pm Black is the New Black: Raising the Capital on the “B” Word
  • 10:53 am Guns Up for Arrest: Student advocacy group pushes for CSU No Gun Zones–Including the Police
  • 4:09 pm Staff Editorial: Words on the First
  • 8:42 pm Carson Mayor Blasts Media, Landmark Libel Case in Keynote Address
  • 9:27 am Free Speech Week Calendar of Events Update
  • 6:02 am Food for Thought: 40% of Students are Food Insecure
  • 3:12 pm Academic Senate Rejects CSU GE Task Force & Report
  • 3:06 pm Work To Be Done
  • 5:56 pm ASI Elections: What You Need to Know
  • 8:02 pm CSUDH President Parham Announces Cancer Diagnosis
  • 9:47 am CSUDH Art Professor’s 20-Year Journey Results in First Local Showing of Film
  • 9:13 pm Free Speech or Free Hate area?
  • 9:08 pm CSUDH’s Best & Brightest Shine at Student Research Day
  • 9:05 pm Academic Senate Approves Gender Equity Task Force
  • 12:37 pm When Dr. Davis speaks, Toros Pay Close Attention
  • 3:38 pm Investing in the Future: Dr. Thomas A. Parham Reflects on the Past Eight Months and Contemplates​ the University’s Future
  • 3:24 pm Green Olive to Open By End of Feb; Starbucks Not Until Fall
  • 3:20 pm Gov. Newsom’s Proposed Budget Hailed for Extensive Funding Increases
  • 3:08 pm Out of the Classroom: Labor and Community Organizing Course Aims to Teach Students How to Organize for Social Justice
  • 2:54 pm The Other Route in Professional Sports
  • 9:02 am Hail to the New Chief, CSUDH President Thomas Parham
  • 3:36 pm Career Center Holds Major/Minor Fair
  • 5:34 pm After Unexpected Delay, Undocumented Becomes More Intimate Theatrical Production
  • 1:30 pm What to Expect When You’re Expecting New Buildings
  • 7:49 pm CSUDH offers qualified students free laptops
  • 1:17 pm Peaches, Peaches, Peaches
  • 1:14 pm Bonner Crowned: The Fearless Leader
  • 1:10 pm A Legacy Defined: Cilecia Foster
  • 1:03 pm The Toros Sweep Stanislaus State, Start CCAA Championships 

By Jasmine Nguyen, Co-Lifestyle Editor 

Thanksgiving is only a week away, and while some are worried about what side dishes to prepare or how to keep your mouth shut around your relatives, many stores have already planted the holiday shopping spree tree that will grow out of control into long lines, irritated shoppers and limited edition peppermint candles.  From November to December, it’s a hectic time for consumers but even more so for the workers at stores and restaurants. Stress runs high during the season and many workers and shoppers come into conflict that holiday cheer can’t fix. 

According to a study by the National Center for Education Statistics (NCES), 43 percent of full-time undergraduate students are employed and 81 percent of part-time college students are employed, so many students have to deal with difficult customers while juggling school work. 

Difficult shoppers have become sort of a “meme” among the younger generation. Many fellow college students who work have talked about dealing with “Karens” at work. Now, if you don’t know what Karens are, all you have to know is they’re usually entitled, and will ask to speak to your manager with a drop of the hat. A Karen doesn’t have to be a woman, any customer that comes in with a sense of superiority can fall under the category. 

Cecilia Madrigal, a worker at Big 5 Sporting Goods, is constantly undermined by customers because she’s a woman and many don’t trust her to know her way around the store. 

“One time, a guy who I was helping said can you get me a guy to help me, so I can talk to someone who knows about knives,” Madrigal said. 

Adri Guzman, a worker at Macy’s, has customers who demand to speak to her manager even when she explains the company’s return policy. There was an instance, where a customer wanted to return an item without her receipt and Guzman tried to explain the policy to her but she wouldn’t listen and called for the manager. Guzman’s manager simply explained that an item couldn’t be returned and the customer tried to convince the manager that Guzman was lying to her beforehand and never told her a word of it.

“The item was returned because the customer eventually found out the receipt in her purse, but refused to be serviced by me,” Guzman said, “but the customers said I gave her a hard time and gave her the worst customer service that she had ever received from the store.”

Madrigal has had many customers berate her to change store prices or take old coupons when she has no control over those things.  

“A lot of time, I feel annoyed or angry because they think they can treat someone any way they want because I can’t say anything to them or my job is at risk,” Madrigal said. 

It’s hard to deal with entitled customers, especially during the Holiday season. It’s a stressful time that has workers feeling trapped because they have to keep a professional facade. 

So if you know a Karen, or if you’re a Karen yourself, think about these words. 


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